Return Policy

Greemann’s Furniture is committed to your satisfaction. Returning a product can be stressful on customers, so we’re here to help you get it right the first time. Our talented product experts are available to help you select the right product for your needs and application. We encourage you to take advantage of our expertise before making your purchase.

If a return is necessary, your sales associate can help facilitate the return. To start the return process, call or email us at the phone number or email address found on our Contact Us page. Policies and procedures for obtaining a return authorization vary based on the reason for return. See below for more information.

Delivery / Shipping

Greemann’s Furniture is located in Seymour, Indiana. We offer professional, local/regional delivery and set up in your home. Typically stocked items can be scheduled for delivery within a couple of days. Non stocked orders generally run 3 to 8 weeks depending on the manufacturer… and some can run longer. Please contact us for an estimated timeline.

Once your items have been received into our warehouse, we will contact you to schedule a convenient time for delivery. We will never show up unannounced.

If you are trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing.

Defective Products: Greemann’s delivery staff will inspect your items prior to delivery, so the likelihood of a defective product is minimized. However, if you do identify a problem with your furniture, we are here to help remedy the situation. Most of our products include a minimum one-year parts and labor warranty. See your product literature or speak with one of our product experts for details. If your product is defective upon arrival, please notify us of the problem within 48 hours of receiving goods. 812-522-2397

The Product Does Not Meet Your Needs: If you are not satisfied with your purchase, you will need to contact the store regarding any cancellation or return. Delivered products in use are not returnable. Any returned products must be free of any cosmetic damage. Products that do not meet these requirements may not be eligible for return or will incur a 30% restocking fee. Any product that has been installed or attempted to be installed cannot be returned. Shipping and handling charges from our warehouse are non-refundable. Customers are responsible for delivery/shipping charges incurred when returning a product.

Special order merchandise is subject to a 30% restocking fee – even if not yet delivered – and will not be eligible for return if delivered and out of the box.

Please note: Mattresses, pillows, and bed accessories are personal use items. Once delivered, these items cannot be returned, unless the manufacturer offers a sleep trial. Please contact us to learn which mattresses offer a sleep trial.

The customer agrees to the terms and conditions published above when they place a completed order with our company. In addition, the customer authorizes their credit card company to abide by these terms. We reserve the right to cancel orders at any time.

Refunds will be handled according to our store’s policies. Please Contact Us for a copy of our store's policies.

Shipping Policy / Delivery Policy

Costs for these services will be determined at the time of purchase or shipment.

Sales Tax

OUt-of-State orders WILL NOT be charged sales tax. In-state orders will be charged 7% sales tax.